Frequently Asked Questions Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.   What is your upgrade policy?   SuperAdBlocker.com products may require a fee, typically 50% or less than the price of the original purchase, for continued upgrades and updates after the first year. We continually update or products to offer you the latest in state-of-the-art protection. Our spyware definitions and ad-blocking rules are updated on a daily basis. The subscription amount is a yearly charge and is not billed automatically. You may elect not to renew your subscription. Your product will not stop working but you will not be entitled to future upgrades to the product after the first year if you do not renew your subscription. We do offer discounted lifetime subscription upgrades which are only available at the time of original purchase.