Frequently Asked Questions Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.   How long does my subscription last?   If you do not add lifetime updates at the time of original purchase, the product subscription/license lasts 1 year. That does not mean the product stops working, but you no longer receive automatic product updates and upgrades. You have the option after the year to renew your subscription for another year, or a lifetime.